|

Viber is an app for smartphones that allows friends to contact one another. It attempts to be a phone replacement by allowing you to communicate through the app, even if friends aren't using it. Now Viber has released on PC and Mac, but it still requires a smartphone account before you can use it. By using 3G or WiFi, you can communicate through messages or VoIP calls for free with friends who use the app .

But the release of Viber on PC and Mac signals its entry into the domain of Skype, arguably the king of VoIP calls on PC, Mac, and smartphones. With Microsoft's acquisition of Skype, it acts as the replacement of Windows Live Messenger and will add millions of users. Viber was primarily a smartphone app and is only now being offered on desktops with its video calling feature in beta. There is room for growth from Viber, especially since people are looking for Skype alternatives.

How does Viber contend against Skype?

Registration and pricing

Viber

To use Viber, you have to register your phone number to receive a code  in order to activate the app. If you don't have a phone number, then you can't use Viber. Once you register and install Viber on PC or Mac, it will import your contacts from your phone rather than act as a standalone program. Viber is still free, but only if you are willing to register your phone number.

Skype

Skype is also a free service for making calls to other Skype members. To call landlines or phone numbers, you need Skype credit. The price per minute for calling phone numbers differs depending on location, but it is generally cheaper than carrier long-distance charges.

Winner: Skype

The fact that Skype is free to register makes it a better option. Required phone registration is a deal breaker with Viber.

Video Calls

Viber

Viber's video calling feature is still in beta and hasn't been optimized. Video calling is also only possible on PC or Mac, not smartphones.

Skype

Skype has integrated video calling across all its platforms. You can make video calls from PCs and smartphones and even communicate from PC to smartphone. With a broader install base, Skype has more users and better functionality with its video calls.

Winner: Skype

Skype allows video calling with all its apps and desktop versions. Viber is still developing its video calling, but Skype's installation base is much larger.

Call Quality

Viber

Since video calling is still in beta, there were issues when testing. There were problems with video quality and audio wasn't clear. Even with a high-speed data connection, these problems still persisted. Using the phone app also led to some issues with audio quality.

Skype

Skype has obviously spent a lot of time optimizing video calling and it showed during tests. While the data connection played the biggest part in quality, Skype was smoother and was less laggy. Calling with voice wasn't a problem either with great quality audio from both PC and smartphones.

Winner: Skype

Skype has had a lot of time to work on the backend of the service to provide great quality video and audio calls and it shows. If there's ever a problem, it is likely related to your data connection.

Pricing

Viber

Viber is free, which is great, but only to other Viber users. If you make a call through Viber to a non-Viber user, you are charged the normal fee from your carrier.

Skype

Skype to Skype user calls are free regardless if they are on a computer or smartphone. You can also load Skype Credit to your account to call landlines and other mobile phone numbers for a per-minute charge. Generally this cost is low, allowing you to call friends in other countries without breaking your wallet.

Winner: Skype

Skype once again wins against Viber. Viber does allow to call non-Viber users, but you are subject to carrier charges. Skype also allows you to call regular phone numbers with a cost, but it is cheaper than what providers normally charge.

Installation Base

Viber

Viber is available on popular smartphones operating systems and even includes versions for Nokia Symbian and Bada. The new desktop client is a great way to keep talking with friends without having to hang up and call back.

Skype

Even with Viber available on many mobile operating systems, Skype easily defeats it with support beyond smartphones and PC/Mac to include tablets, TV, and even the PlayStation Vita. Microsoft's push for Skype as the primary messaging service for Windows will increase its user base, creating an even larger ecosystem. Skype will also be integrated into Outlook.com giving you a web-based option for communicating with contacts.

Winner: Skype

Skype's growth outside of mobile devices shows that there is more widespread acceptance of the service. With almost any digital device you own, Skype will probably be supported.

Skype still dominates

Viber may be treading into Skype's territory, but it doesn't have the infrastructure to compete. With Microsoft pushing Skype into many products, its dominance will continue. Until Viber can introduce something new or different, users have little reason to leave Skype.

If Viber can get video calling support onto smartphones, allow registration without phone numbers, or drastically offer something more beneficial than Skype, then maybe it has a chance . But as of right now, if you're a Skype user, there isn't a reason to leave.

Commented

  • Asim khan |
    10/05/13
    Asim khan

    viber download

  • khizar |
    11/05/13
    khizar

    viber good

  • franz |
    11/05/13
    franz

    i like skpe

  • krish |
    11/05/13
    krish

    i like skype. skype is good communication soft ware.and viber is rising software

  • alamgirbadsa |
    11/05/13
    alamgirbadsa

    I like Skype

  • maika calzado |
    12/05/13
    maika calzado

    Skype for me ....

  • SuchALady |
    12/05/13
    SuchALady

    Viber...Love it!!! Thanks Viber!!

  • noezmeg |
    13/05/13
    noezmeg

    Skype!! Privacy szempontjábol I'm wary of Viber access to everything that is on the phone and now this desktop client is a very disturbing little traffic in and out of an IP is not related to the update. The best research programs do not provide a clear answer to speak and to ..

  • hamed_aswan |
    13/05/13
    hamed_aswan

    i like skpe

  • omar alhosin |
    14/05/13
    omar alhosin

    very good

  • zahir ali shah |
    14/05/13
    zahir ali shah

    hi

  • sheen wanchoo |
    14/05/13
    sheen wanchoo

    skype is gr4eat

  • dilan |
    15/05/13
    dilan

    viber

  • rahul |
    15/05/13
    rahul

    skype

  • Chinarut |
    15/05/13
    Chinarut

    ok I get you are a Skype champion :)

    this article seems more positioned to those deciding whether or not to leave Skype.

    for those who are new to VoIP and not very technology-savvy, what are some reasons to try Viber first?

    what kind of out-of-the-box thinking is at play? I might be mistaken, but my sense is Viber is not trying to be a "me too" app & attempting something different that perhaps might not be obvious.

  • NNG |
    15/05/13
    NNG

    Skype not open in oman

  • Sonu20 |
    16/05/13
    Sonu20

    it's skype 100% sure

  • MR.MHD |
    16/05/13
    MR.MHD

    no need to talk much about this issue sure and just skype

  • saleh |
    18/05/13
    saleh

    skype

  • LH skype |
    18/05/13
    LH skype

    skype 100%

  • LH skype |
    18/05/13
    LH skype

    i fancy skype :)

  • SuperMan2002 |
    18/05/13
    SuperMan2002

    is there Alamation on viber

  • hussai0622.uso |
    18/05/13
    hussai0622.uso

    wow to skype

  • Thu Ta |
    18/05/13
    Thu Ta

    I think all is good.......But I like Skype <3

  • Ayush Mehta |
    18/05/13
    Ayush Mehta

    viber is good

  • mahaboob |
    20/05/13
    mahaboob

    Skype is no one i give 5star

  • Maurice Lampl |
    21/05/13
    Maurice Lampl

    I am a deafie. Video calling is important to me. Skype calling wins!

  • Arun |
    21/05/13
    Arun

    Viber

  • Jango |
    22/05/13
    Jango

    I Like it......

  • Saleem |
    22/05/13
    Saleem

    I Like Skype..........

  • jp NEohio |
    22/05/13
    jp  NEohio

    4 NOW: SKYPE; AND NOT 4 EVER

  • 25496 |
    22/05/13
    25496

    both of them . they r good

  • faruqdubai1 |
    22/05/13
    faruqdubai1

    skype

  • shafqat |
    22/05/13
    shafqat

    love them dear

  • priyanka chaurasia |
    23/05/13
    priyanka chaurasia

    skype is good for video calling....

  • Arham |
    23/05/13
    Arham

    ...skype has low quality in Pakistan, so I prefer Viber.

  • sartaj hussain ansari |
    24/05/13
    sartaj hussain ansari

    skype is

  • raman |
    24/05/13
    raman

    l love skype

  • phyo |
    25/05/13
    phyo

    viber

  • Rawdy c |
    26/05/13
    Rawdy c

    I have been working in my country Australia and United Emerates,Dubia,Sinapore,China,Thailand,Hong Kong the only system that failed me several times was Skye. Since using Viber their system has never failed me give them areal chance I'm waiting till they get going skye has been unreliable to many people that have spoken truthfully Thanks

  • Aleksis |
    27/05/13
    Aleksis

    Well, I prefer Viber. I do not know everyone's Skype ID, but if I have number in my phone book, Viber makes communication free. So, these are not to be compared.

  • Chris |
    01/06/13
    Chris

    Wow, great arguments you put up to determine the 'winner'! Bad article, can't get those few minutes back.

  • viber |
    03/06/13
    viber

    viber viber viber viber viber viber viber viber viber viber No need USERNAME & PASSWORD !!!!!!!!!!!!!!!!!!!!!!!!!!

  • tara |
    03/06/13
    tara

    I like tango more better

  • fatma.sasha |
    05/06/13
    fatma.sasha

    i love viber

  • flyingfil |
    08/06/13
    flyingfil

    As a new user of an iPhone i am very pleased with Viber.For a non technical person it is simple and user-friendly.

  • Shawn Jimiait |
    11/06/13
    Shawn Jimiait

    No question Viber head of Skype :)It's save ur mins & clear voice.I'm using viber since 2010. No problem like Skype :)

  • dhalyu |
    11/06/13
    dhalyu

    this my first tym so i try first

  • bonny |
    16/06/13
    bonny

    skype will be always good, fast and easier to use!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • NoMicro |
    19/06/13
    NoMicro

    skype is OK - but microsoft is no good

31/10/14
Your avatar
  1. 1
  2. 2
  3. 3
  4. Next