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Software updates are killing my user experience!

Jonathan Riggall

Jonathan Riggall

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The most important thing to me about technology is that it functions. Over the last couple of years, most of the computing devices I use have gotten worse. Why? Updates. 50% of the time I switch them on I am informed I need to update software.

My Mac, Xbox, iPhone and PC at work are all victims, and they are stealing my precious time! I used to be excited about new versions of applications, but now I hardly ever even notice the difference after updating, and couldn’t care less.

I’m not against cool new developments or security fixes, but I can’t help feeling many of the updates I receive aren’t really for me, but for the developers. When I turn on a machine I want it to start, and when I open an application it’s because I want to use it: I don’t want to be told to update things. If I find the application doesn’t work properly for me, I’d be happy to look for an update. I don’t need reminding.

I have had iPhone apps update twice in a week,  the Steam client seems to need attention every time I load it, and the best music manager, iTunes, is really spoiled by its constant updates. These programs work already, so what’s the deal?

My beloved browser Firefox is one of the worst offenders. Why should I update to 3.6? 3.5 works fine thanks, and until they add something that really looks great, they should stop bugging me! As of right now I am boycotting updates until Firefox 4 comes out, as I am sure I gain nothing from these dull incremental downloads. I don’t even want to get started on extensions. But that’s beside the point – mainly I just don’t want to be asked at all!

I propose some balance. Development is important and driven by competing companies, but for the sake of the users, why not limit app updates to about twice a year? Obviously security issues have to be dealt with when they arrive, but otherwise why not leave us alone?

Jonathan Riggall

Jonathan Riggall

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